Orders to Germany and Austria are usually delivered within 3 to 5 business days. For international deliveries outside the EU, please contact us first - the exact delivery time depends on the destination country.

We ship free within Germany and Austria on orders over 80 EUR. For smaller orders, shipping costs are shown at checkout.

You have the right to cancel your order within 14 days of receipt without giving a reason. Just send us an email and we'll walk you through the process. Please make sure the product is returned unused and in its original packaging.

Our Manuka Honey comes exclusively from the remote wilderness of New Zealand. We work directly with experienced beekeeper partners and process the honey in our own BRCGS A certified facility. From harvest to bottling, everything stays in our hands.

MGO stands for Methylglyoxal - the bioactive compound that makes Manuka Honey special. The higher the MGO rating, the more concentrated and potent the honey. Our products range from MGO 50+ for everyday enjoyment up to MGO 850+ for the highest standards. Every rating is confirmed by an independent lab certificate.

Store Manuka Honey in a cool, dry place away from direct light - a kitchen cupboard works well. Direct sunlight and heat can change the honey's properties. Always close the jar tightly after opening. In the fridge, honey can crystallize - that's normal and not a quality issue. If it does, warm it briefly in a water bath, without bringing it to a boil.

Manuka Honey can only be produced in New Zealand, where the Manuka bush grows. The flowering season is short and the harvest limited. On top of that, our thorough quality assurance (including independent lab testing of every batch) adds to the care that goes into each jar.

UMF stands for Unique Manuka Factor, New Zealand's strictest grading standard. MGO measures one compound. UMF certifies four, including Leptosperin, the marker that only appears in real Manuka. Cosana is a licensed UMF brand (License No. 3178), and every jar shows both ratings so you can compare.

We own our Manuka Honey bottling facility in Taupo, New Zealand, so every step from filtering to sealing happens under one roof before the honey ships. Cosana carries nine independent certifications: for food safety (BRCGS A, ISO 9001, FDA), for New Zealand origin and authenticity (FernMark, NZ MPI, UMF), and for dietary standards (Non-GMO, HALAL, Kosher). We control the quality; independent bodies verify it.